Approved for 1.0 hour of general CLE credit in Kansas & Missouri.
Kansas Bar Association Webinar
Are You Lawyering or Laboring?
7 Steps to Reduce Interruptions & Chores for a Highly Productive Law Firm
Monday, May 6, 2019
Noon - 12:50 p.m. CST
Are You Lawyering or Laboring? 7 Steps to Reduce Interruptions & Chores for a Highly Productive Law Firm
Many small-firm and solo attorneys are spread thin yet hesitate to filter out distractions and hand off time-consuming tasks. Whether you're missing calls and leads, struggling to follow-up with existing clients and capture late payments, or just looking to run a more efficient and profitable law firm, the right communication systems can help you get more done. Cut out bad habits, reduce interruptions, and automate workflows to yield more qualified leads, happier clients, and better work/life balance.
You'll learn 7 techniques for incorporating tools that promote professionalism and productivity into your operations with minimal investment of time, energy, and money:
1. Route inbound phone & email communications
2. Limit calls & emails with web chat & texting apps
3. Automate lead capture & qualification
4. Hand-off new client intake
5. Streamline appointment scheduling & reminders
6. Integrate payment collection into workflows
7. Systematically refer "bad" leads
If you're not familiar with the latest business and communications management technology, services and processes, you'll learn how to get started, with an efficient setup that maximizes impact with minimal time, effort, and cost. If you're already using one or more of these services or processes, you'll come away with actionable ways to get more out of them, for greater operational efficiency, marketing results, client satisfaction, and profitability.
Maddy Martin is the head of growth and education for Smith.ai, which provides law firm communication services, including their virtual receptionist & intake service, web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO & content marketing, social media, co-marketing, and event marketing. Maddy can be reached at firstname.lastname@example.org.
KBA Member: $80
CANCELLATION POLICY: Pre-paid registration will be refunded for requests submitted up to 48 hours before the seminar. No refunds will be allowed after that time.