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WEBINAR: Retain Your Clients: A Roadmap to Effective, Ethical Client Service
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Approved for 1.0 hour of CLE credit, including 1.0 hour of Ethics and Professionalism in Kansas & Missouri.

4/30/2019
When: Tuesday, April 30 2019
12:00-1:00 PM
Where: From the comfort of your desk and computer!
United States
Contact: Amanda Kohlman
785-861-8815

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Approved for 1.0 hour of CLE credit, including 1.0 hour of Ethics and Professionalism in Kansas & Missouri. 

The Kansas Bar Association is teaming up with CLESeminars to bring you Continuing Legal Education webinars presented by some of the country's best-known experts.

The KBA is the CLE provider for this webinar. Should you have any questions regarding the webinars please contact the KBA.

 

Retain Your Clients: A Roadmap to Effective, Ethical Client Service

Tuesday, Apr 30, 2019 - 12:00p to 01:00 p.m. CDT

 

Many lawyers forget that law is a service profession. Studies show that the most frequent reason for losing clients is poor service. And retaining clients in a volatile economy is crucial to your practice. So how do you make sure you’re providing the best service?

 

This seminar uses clips from popular films to illustrate real-life client service dilemmas dramatized by fictional Hollywood characters. The film clips also serve as jumping-off points to discuss the best practices how real-life lawyers like you can ethically approach them. The program is designed to provide you with the tools you’ll need to consistently deliver exceptional service, retain and develop more business from current clients, and increase referrals.

 You’ll also earn ethics credit while you learn to:

 ·      Apply best practices that will exceed client expectations

·       Eliminate the most common causes of client dissatisfaction

·       Deal effectively with all types of client complaints

·       Handle angry clients

·       And much more

Please note there will be no refunds for canceled or missed programs.

The cost of registration for webinar:
KBA member: $80
Non-member: $100
Paralegal: $50