COMPLAINTS
IF A COMPLAINT ARISES ABOUT LAWYER SERVICES
HOW MISCONDUCT COMPLAINTS ARE REVIEWED IN KANSAS
Although the performance of legal services only rarely generates
complaints of misconduct against lawyers, the Supreme Court
of Kansas has established procedures for investigating such
complaints and reaching judgments on lawyer discipline.
This pamphlet has been prepared for persons wanting information
about those procedures. All rights and obligations are specifically
detailed in Kansas Supreme Court Rules 201 through 227,
Rules Relating to Discipline of Attorneys.
DISCIPLINE
RULES ARE STRICT
The license to practice law in Kansas is a continuing proclamation
by the Kansas Supreme Court that the lawyer is fit to be
entrusted with legal matters as an officer of the court.
When
lawyers enter practice in Kansas they obligate themselves
to uphold the law and to abide by the Rules of Professional
Conduct, an exhaustive set of rules adopted by the Kansas
Supreme Court to regulate the professional conduct of lawyers.
Lawyers who violate these professional and ethical obligations
are subject to discipline. Lawyers in Kansas (not taxpayers)
pay for the disciplinary system by contributing to a statewide
fund to maintain the Office of the Disciplinary Administrator.
This watchdog agency is an arm of the Kansas Supreme Court.
The Office investigates all allegations of lawyer misconduct
and makes recommendations to the Kansas Supreme Court for
discipline when warranted.
BEFORE
FILING A COMPLAINT
Nearly all Kansas lawyers are competent and respectable
persons who uphold their legal and professional obligations;
however, lawyers sometimes make mistakes, and some lawyers
are more competent than others. A lawyer may lose the trust
and confidence of a client for various reasons. However,
just because a legal matter does not turn out the way one
had hoped does not mean the lawyer violated any ethical
standards.
While
your lawyer assists you in presenting your case in its best
light, the final decision rests with the jury or judge and
is not controlled by the lawyer. If you do not agree with
the decision, an appeal to a higher court will probably
be more advantageous to your interests than filing a complaint
against your lawyer.
You
should be aware that the purpose of the disciplinary procedures
is not to recover funds from lawyers or to settle fee disputes.
It is instead to determine whether an ethical violation
has occurred and, if so, what discipline should be imposed
upon the lawyer. The Office of the Disciplinary Administrator
never becomes your lawyer or represents your personal interests.
In the disciplinary proceeding you should not expect to
receive any money damages or reimbursement of loss or any
individual legal advice or services.
The
Disciplinary Administrator encourages frank discussion with
your lawyer which often resolves the problem. Tell the lawyer
about your dissatisfaction and ask for a full explanation
of the matter. If you still believe your complaint is well
founded, write the Disciplinary Administrator's Office.
FEE
DISPUTES
Fee matters are not ordinarily a basis for discipline of
a lawyer, because they usually involve the employment contract
between the client and the lawyer rather than questions
of ethics or professional misconduct. If you have a fee
dispute, you should first fully discuss the problem with
the lawyer. If the matter is not resolved, you
may file a fee dispute with the KBA Fee Dispute Committee. Click here to access more information about the program.
FILING
A COMPLAINT
All complaints must be in writing and filed with the Office
of the Disciplinary Administrator. The address is:
DISCIPLINARY
ADMINISTRATOR
701 Jackson St. 1st Floor
Topeka, Kansas 66603
You
should not telephone the Disciplinary Administrator's Office
as business is conducted only in writing.
No
standard form is required for filing a complaint. You should
write (preferably type) a detailed statement of the facts
that cause you to believe a lawyer has violated the Rules
of Professional Conduct. Be sure to send copies of any documents
that support your allegations. You may find it convenient
to seek the assistance of a lawyer in gathering and analyzing
your facts and deciding whether they merit the submission
of a complaint. Please provide home addresses and phone
numbers of persons who can support your allegations.
INVESTIGATION
Complaints are investigated by local bar associations or
the Disciplinary Administrator's staff, who may seek further
information. Many complaints are resolved or dismissed after
the preliminary investigation.
THE
REVIEW COMMITTEE
Once the investigation is complete a review committee consisting
of three lawyers is assigned to study the complaint and
investigative report. The committee may then dismiss the
complaint if it is found to be without merit.
If
the review committee finds probable cause to believe the
lawyer has violated the disciplinary rules the matter becomes
public and all records and proceedings are open to anyone.
The
review committee may informally admonish the lawyer and
the matter ends there. If discipline stronger than informal
admonition appears warranted the committee may direct the
Disciplinary Administrator to prepare a formal complaint.
The lawyer is normally given twenty days to respond to the
complaint before a hearing is scheduled.
THE
HEARING PANEL
The hearing panel consists of three lawyers, including at
least two members of the Board of Discipline. The Disciplinary
Administrator's Office presents evidence in support of the
formal complaint. The accused lawyer is entitled to representation
by counsel and may present witnesses and evidence in defense.
The complainant may testify at this hearing.
FORMS
OF DISCIPLINE
The hearing panel may find that no violation of the disciplinary
rules occurred and dismiss the complaint. It may determine
that a minor violation occurred as a result of a mistake
rather than an intentional act and may impose informal admonition.
In that case the lawyer is summoned before the Disciplinary
Administrator, admonished about the violation and warned
not to repeat the conduct.
If
the hearing panel finds that a violation occurred and more
serious discipline is warranted, the panel submits to the
Kansas Supreme Court a formal report setting forth its factual
and legal finding and making recommendations for discipline
of the lawyer. Recommended discipline could be public censure,
probation with conditions, suspension of the lawyer's license
for a specific time period, suspension for a indefinite
period or disbarment.
Discipline
cases submitted to the Supreme Court are processed in the
same way as any other appellate case with both sides entitled
to present written and oral arguments. In addition, the
Supreme Court reviews a transcript of the proceedings before
the hearing panel.
The
Supreme Court need not follow the recommendations of the
hearing panel or the Disciplinary Administrator. The Court
may determine that no violation occurred or it may impose
a different form of Discipline from that recommended by
the hearing panel.
In
Kansas, lawyer discipline is conducted openly, with safeguards
built into the system to insure that your complaint will
receive full and prompt attention.
State
and local bar associations cooperate with the Office of
the Disciplinary Administrator to investigate complaints
filed against lawyer. You may expect the profession as well
as the disciplinary system to be genuinely concerned with
your complaint.
If
you have a legal problem or concern and do not have a lawyer
call the Kansas Bar Association Lawyer Referral Service
tollfree from anywhere in the state. You will be referred
to a local lawyer and the consultation
fee will be $3.99 per minute.
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LAWYER
REFERRAL SERVICE
CALL TOLL FREE 1-800-928-3111
IN TOPEKA CALL (785) 234-5696
The
Disciplinary Administrator has no authority over judges.
If you believe a judge in the State of Kansas has violated
the code of judicial conduct, you must write:
COMMISSION
ON JUDICIAL QUALIFICATIONS
Kansas Judicial Center;Room 374
301 S.W. Tenth Avenue
Topeka, Kansas 66612-1507
Telephone number (785) 296-3229
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A
complaint form is available from the Commission office at
the above address. The complaint should identify the conduct
or action believed to be improper and should provide specific
details and facts. If further information is needed, you
will be contacted.
The
Kansas Supreme Court established the Lawyer's Fund for Client
Protection on July 1, 1993, to compensate clients who suffer
economic loss as a result of dishonest actions by an active
member of the Kansas bar that occurs in the course of a
lawyer client relationship. The fund covers most cases
in which lawyers have taken for their own use or otherwise
misappropriated clients' money or other property entrusted
to them. The fund does not have the authority to discipline
lawyers, resolve fee disputes, or determine legal malpractice
claims. Claim forms are available upon request from:
CLIENT
PROTECTION FUND COMMISSION
Kansas Judicial Center;Room 374
301 S.W. Tenth Avenue
Topeka, Kansas 66612-1507
Telephone number (785) 296-3229
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